Arsha* is 82 and lives with three adult children in a small London flat. She has had two severe
strokes and a daughter is also vulnerable, so the family continues to isolate.

Arsha is finding movement and walking difficult. Eating and swallowing are particular challenges. The family was referred to ARCOS by the Stroke Association for online therapy, training, and support.

“When we first spoke to the family in mid-July you could hear the desperation in their voices and how much they were struggling” observes Kay Coombes, ARCOS therapist.

Immediately, the ARCOS team ordered free samples of approved vegan food supplements for Arsha.

The family sent videos of the physical therapy they had been trying with their mother. ARCOS occupational therapists reviewed this and sent back guidance by email, telephone, and conference call.

Now things are improving. ‘In the past two weeks, Kay and her team have been a light in a dark time. Our mother’s swallowing has improved, and she is much happier now that we all have a consistent approach to her therapy and care.’

*Name changed for privacy