For therapy, training, advice and support call us on 01684 576795 or Alternatively, please call the new AFSIL (ARCOS Family Support and Advice Line) service on 07984 451327 on Monday or Tuesday from 9.30am -12.30pm or email: at any time.

Real life stories

Arsha's Story

“For the past four months, we have felt isolated in every possible way – no medical oversite, no therapy support, struggling to feed our mother because we are vegan and she can’t swallow, no contact with our community… Kay and her team have been a light in a dark time.”

Arsha’s son


Arsha* is 82 and lives with three adult children in a small London flat. She has had two severe
strokes and a daughter is also vulnerable, so the family continues to isolate.

Arsha is finding movement and walking difficult. Eating and swallowing are particular challenges. The family was referred to ARCOS by the Stroke Association for online therapy, training, and support.

“When we first spoke to the family in mid-July you could hear the desperation in their voices and how much they were struggling” observes Kay Coombes, ARCOS therapist.

Immediately, the ARCOS team ordered free samples of approved vegan food supplements for Arsha.

The family sent videos of the physical therapy they had been trying with their mother. ARCOS occupational therapists reviewed this and sent back guidance by email, telephone, and conference call.

Now things are improving. ‘In the past two weeks, Kay and her team have been a light in a dark time. Our mother’s swallowing has improved, and she is much happier now that we all have a consistent approach to her therapy and care.’

*Name changed for privacy

2020.06.25 Liri at ARCOS IMG_20200623_161517 (1)


We offer a multi-sensory environment for calming relaxation and sensory stimulation. Children with a variety of disabilities  attend.

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Through specialist multi-disciplinary therapies, rehabilitation activities, and emotional support to make a difference and changing lives.

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We provide training in understanding best practice care and the latest technological support for a range of conditions for healthcare professionals.

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ARCOS provide physical and online training, information, and advice. You also gain a network of peer support to assist you through your journey.