Family Support and Information Line (AFSIL) is now LIVE

Our Family Support and Information Line (AFSIL) is now LIVE​

Our Family Support and Information Line (AFSIL) will be available for families and others involved with helping children and young adults who have special or additional needs.


The advice line is being set up in response to issues raised by a survey carried out by ARCOS, summarised in a report called Scarcely Special, based on its experiences with parents and children during the first lockdown last year.


We talked to families of children with special needs to identify support needs that we as a charity can provide after the lockdown.


One family member quoted referrign to lockdown: “It feels like a never-ending battle when you have children with special needs” and “The whole situation was awful – I would not relive it”.


Our clinical director Kay Coombes said: “The negative impact on everyday life and the implications for families with one or more children who have special educational needs became very evident during the first lockdown.


“Failures in the current SEND [special educational needs or disability] system and support services were also exposed during conversations with parents.


“If it is the case that the findings of this project are representative of lockdown experience nationwide, then the impact and long-term effects of the Covid-19 pandemic should be considered a major concern.”


ARCOS, which has been based in Great Malvern since the early 1990s, provides and promotes specialist therapies, training and support for people with communication or swallowing difficulties, caused by a variety of conditions.


The free service will be available on Mondays and Tuesdays between 9.30am and 12.30pm, starting on Monday, March 8.


The email address to get in touch via is: afsil@arcos.org.uk.


For more information, visit our Contact Us page HERE


Article courtesy of Malvern Gazette and the original can be found HERE.